Contact Information
Dear Ventana Residents, Following up on yesterday's freezing weather notice (1/22/26) with important clarifications.
Dear Ventana Residents,
Following up on yesterday's freezing weather notice (1/22/26) with important clarifications.
Weather Information: Please monitor official sources: local meteorologists, news stations, and the City of Austin website for weather updates. Management sends courtesy notices only.
Emergency Contact Guidelines:
City of Austin: https://www.austintexas.gov
- Road conditions and closures - Water/utility emergencies - City services and emergency declarations Management:
- Common area emergencies (building systems, shared facilities, amenities, parking structures) Your Own Contractors:
- Unit-specific issues (frozen/burst pipes in your unit, heating, plumbing, electrical) As a condo owner, you are responsible for everything within your unit. Management handles common area and building system issues only.
Please contact the appropriate resource.
Stay safe and warm!